In this website, the expressions 'we', 'us' and 'our' are a reference to SHAKIRAAZ. These terms and conditions apply to the use of this web site. In using this web site, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the web site. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this web site.
Except as required by law, all warranties beyond those expressly given in these Conditions, are excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following:
If the breach relates to goods:
1. The replacement of the goods or the supply of equivalent goods, or
2. The repair of such goods, or
3. The payment of the cost of replacing the goods or of acquiring equivalent goods, or
4. The payment of the cost of having the goods repaired.
If the breach relates to services:
1. The supplying of the services again:
2. The payment of the cost of having the services supplied again.
All information provided by us on the web site is provided in good faith. We derive the information on our web site from sources which we believe to be accurate and up to date as at the date of publication. We nevertheless reserve the right to update this information at any time. You accept that any information provided by us is general information and is not in the nature of advice. In addition, we do not make any representations or warranties that the information we provide on this web site is reliable, accurate or complete or that your access to that information will be uninterrupted, timely or secure. We are not liable for any loss resulting from any action taken or reliance made by you on any information or material posted by us on this web site. You should make your own inquiries and seek independent advice from relevant professionals before acting or relying on any information or material contained on our website. You agree to use our web site for lawful purposes only.
SHAKIRAAZ accepts no responsibility or liability from your use of this web site and you will indemnify and not SHAKIRAAZ responsible for any claims, damages, costs and expenses as a result.
In order to access certain parts of this web site, or process certain transactions offered on this web site, you may need to become a registered user. We reserve the right to terminate your registration and to withdraw your access to this web site at any time if you breach these terms and conditions, or if we consider that you are using the services provided on this web site in an inappropriate manner. You must ensure that your registration details are true and accurate at all times. Specifically, you must notify us of any change to the registration details as originally supplied. You must not disclose your password to another person, or permit another person to use your password to access this web site. Registered users will be liable for all money outstanding from purchase of goods or services using your password.
The following terms and conditions of sale ('Conditions') apply to the supply of goods ('Products') or services by SHAKIRAAZ to you, including all transactions for the purchase of Products through this web site.
Images, drawings, sizes and materials relating to products and accessories displayed on this web site are for illustrative purposes only. Actual colour specifications for a particular product may vary depending on your personal computer settings, natural variations in hand made products and materials, dyes etc. All handmade articles have slight imperfections, which cannot be treated as a faulty product. No two Handmade articles are identical.
The advertisement and display of a product on SHAKIRAAZ is not an offer to sell and SHAKIRAAZ will be under no obligation to supply any product ordered through this website. You offer to purchase a product from SHAKIRAAZ when you place an order. We will be under no obligation to supply the product to you until we accept your order. From time to time a product may be displayed on our website that is not available for sale.
All orders are subject to our acceptance. Any order under these Terms and Conditions must be placed via the forms provided on this web site and must specify all information requested. You must complete all information requested on the order form before we process the order. We will send you an email acknowledging the products ordered as soon as possible after you have placed an order. However, our acknowledgement of your order by email will not constitute an acceptance of the Order. An Order for Products will only be binding on us when we accept the Order by a separate email once your payment has cleared. If we do not accept your Order for any reason, we will inform you by email or in writing.
If any of the items you order are out of stock or not available, or there is an anticipated delay with your order, we will contact you as soon as possible via e-mail for international customers and SMS or e-mail for Australian customers. If we do not receive a response from you within 48 hours the remainder of your order will be processed and dispatched. We will not substitute any product without your express authority.
All prices provided on this web site are in Australian Dollars and are inclusive of a Goods and Services Tax ('GST'), unless explicitly stated otherwise. The GST payable by you will be shown on the invoice provided at the time of delivery of the products. The purchase price for the products will be at our selling price on the date of our receipt of the order, less any applicable discounts in effect at that time.
We will not be responsible for errors in pricing that appear on this web site. We will notify you in the event of a pricing error on the web site before an order is delivered, and you will have the opportunity to cancel your order in accordance with these Terms and Conditions.
VISA or MasterCard credit cards can be used to make payment for products purchased from this web site. SHAKIRAAZ will verify the credit card information you submit and will advise you that your payment has been accepted. You must submit to SHAKIRAAZ such information as may be reasonably requested for the authorisation and verification of your credit card purchases.
We undertake to safeguard your financial and personal information and automatically encrypt all sensitive information sent between your computer and our servers. Your personal information is protected by SSL technology to ensure that your transaction is safe and secure.
SHAKIRAAZ will deliver the products to you only once the payment has cleared into the specified SHAKIRAAZ bank account. SHAKIRAAZ reserves the right to decline any payment that is believed to be fraudulent and exercise its lawful remedies if a dispute arises over payment through your credit card provider. If your credit card provider rejects a payment when due, SHAKIRAAZ at its discretion may delay or cancel delivery of any order you have placed.
We will deliver a product within the estimated period noted in the individual product description. If the expected delivery period for your request product/s is longer than estimated, you will be contacted and will have the opportunity to cancel your order.
If you wish to change or cancel your order, you must immediately contact us by email at email@example.com and we will endeavor to accommodate your request, if the products have not been dispatched. If you change or cancel your order after 48 hours from when you placed it, we reserve the right to charge you any costs we have incurred in relation to your order, including, but not limited to, transportation and administration costs; such costs will not exceed more than 50% of the total price of the ordered products.
We are committed to customer satisfaction. If you receive any products that you are unhappy with for any reason, simply return to us within a 7 days period, in the condition that you received it, and we will happily exchange or refund*. Please send a return request to Shakiraaz Customer Service via e-mail at firstname.lastname@example.org
1. Pack all items with your invoice in a secure carton or reuse the original packaging. Please ensure that all boxed items are securely enclosed in a satchel as we are not able to accept them if damaged.
2. Affix an address label to your package, making sure you cover or remove original shipping label.
3. Our address is: No. 6 Nardoo Street, South Morang, Victoria 3752, Australia
4. Send off via your local Post Office. For security and peace of mind, we strongly suggest you insure with registered post.
5. Once we receive, we will inspect and process the goods within 24 hours to ensure you receive your exchange/refund as quickly as possible.
6. To keep you informed, we will send an email confirming your refund or new product, and how it is being processed to your original form of payment. If an item is being returned for credit, no credit will be issued until the item has been inspected.
You agree that until payment of all moneys owing to us, the products remain the property of SHAKIRAAZ. The risk of any loss or damage to the products passes to you from the time we dispatch the products to your specified address or other agreed address.
You accept that the intellectual property rights subsisting in all materials on this website are owned or licensed by us and that you gain no interest in relation to them. By use of the site, such rights include rights relating to this web site's look and feel, idea and concept, and confidential information, whether or not they are reduced to material or tangible form. You must not do anything, or omit to do anything, which may infringe our intellectual property rights except where expressly authorised by these terms and
Copyright in this web site (including text, drawings, graphics, logos, icons, sound recordings and software) is owned or licensed by us. Information procured from a third party may be the subject of copyright owned by that third party. Other than for the purposes of, and subject to the conditions prescribed under the Copyright Act 1968 and except as expressly authorised by these terms and conditions, you may not in any form or by any means:
• Copy, adapt, reproduce, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or material on this site, or
• Alter, decompile, disassemble, reverse engineer or modify any material or information that you receive from this Site which can be accessed through this site; or
• Use or apply, for commercial purposes any material or information on this Site, without the prior written consent of SHAKIRAAZ.
Except where otherwise specified, any word or device to which is attached the ™ or ® symbol is a trademark. If you use any of our trademarks in reference to our activities, products or services, you must include a statement attributing that trademark to us. You must not use any of our trademarks:
• In or as the whole or part of your own trade marks, or
• In connection with activities, products or services which are not ours, or
• In a manner which may be confusing, misleading or deceptive, or
• In a manner that disparages us or our products or services (including this web site).
All trademarks, brands and names appearing on this site are the property of their respective owners.
Unfortunately, no transmission of data over the Internet can be guaranteed to be totally secured. Whilst we endeavor to protect such information, we do not warrant and cannot ensure the security of any information that you transmit to us. Any information that you transmit to us is transmitted at your own risk. Once we receive your transmission, we will take reasonable steps to preserve the security of such information.
We may terminate access to this web site at any time without notice. In the event of termination you are no longer authorised to access the site, but all restrictions imposed on you and all disclaimers and limitations of liability set out in the Terms and Conditions will survive.
You are provided with access to this web site only for your personal use. You are authorised to print a copy of any information contained on this web site for your personal use, unless such printing is specifically prohibited. You may not without our written permission on-sell information obtained from this web site.
We may revise and modify these Terms and Conditions at any time by updating this web page. You are bound by such changes and should therefore regularly revisit this page to ensure you understand the current Terms and Conditions. Your continued use of the web site after a revision of these Terms and Conditions evidences your acceptance of that revision.